Hey y’all! Here’s everything you’ve ever wanted to know about Fatz.
(Plus a few things you didn’t think to ask).
FATZ FRIENDS E-CLUB
First of all, thank you for joining our Fatz Friends E-Club. There could be a number of reasons why you are not receiving our E-Club emails. Some of the most commons ones include:
- You signed up at the restaurant within the last week or two. In this case, your registration is still getting processed. Once processed, we will send you a welcome email.
- Your birthday is more than seven days away. We send our birthday messages about a week before your birthday.
- Our email may have been filtered for spam. Check your junk mail folder for possible spam filtering. To ensure delivery of future E-Club emails, try adding firstname.lastname@example.org to your address book.
- You filled out the registration slip a while ago, but we couldn’t process it. In this case, we invite you to register for our E-club online.
- You registered a while ago but under a different name and email address than the one you’re using now. If you can provide us with that information, we’ll be glad to look into it.
- Check the following settings of your email application (i.e. Outlook) or those within your email provider:
- Filters – do you have any filters directing incoming emails from email@example.com to go to another folder?
- Forwarding – have you set any forwarding instructions for emails from firstname.lastname@example.org to go to another email address?
- Blocked Address – email@example.com might be on the Blocked Addresses list. To ensure delivery, add firstname.lastname@example.org to the Safe Senders list.
If none of the above apply to you, please contact us using our Connect form. We will look into the matter immediately and promptly get back to you.
We offer one-click unsubscribe. Simply click the ‘Unsubscribe’ link located at the bottom of any of our E-Club emails, and you will be automatically unsubscribed.
If you do not have access to an E-Club email, please let us know using our Connect form. We will unsubscribe you immediately.
First-Class US Mail® shipping by USPS is completely FREE! Delivery takes 3-10 business days. P.O. Boxes must use this option.
We also offer the following options for orders that need to be expedited:
- FedEx Priority Overnight® – $12.20 (next-business-day morning)
- FedEx Standard Overnight® – $10.59 (next-business-day afternoon)
- FedEx 2Day® – $8.17 (2 business days)
- FedEx Express Saver® – $7.55 (3 business days)
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